AEON, AEON Indonesia, AEON Credit Service, Perusahaan Keuangan Jepang, Aktifasi PIN AEON CARD

Activate Your AEON Card PIN

How to Activate your AEON Card (Credit Card) PIN

To request and/or change your Credit Card PIN, cardholder must have an authentication code and if the cardholder does not have an authentication code yet, cardholder may choose the following menu to request an authentication code through IVR service.

 

  1. How to request your Authentication Code / One Time Pass (OTP)
    1. Cardholder will be assisted through Interactive Voice Response (IVR) system by calling AEON Customer Service at (021) 2971 1000
    2. Press 1 for Credit Card information
    3. Press 4 to request and change your PIN
    4. Press 1 to request an authentication code
    5. Verification:
      • Press your Credit Card Number (16 digit)
      • Press your date of birth (DD/MM/YYYY)
      • Press CVV number (3 number digit behind credit card)
         
    6. If your data matches, System will send OTP code to the listed customer's mobile phone number, the OTP Code will be effective for 24 hours after SMS received

       
  2. How to request a New PIN and Change your PIN
    1. Cardholder will be assisted through Interactive Voice Response (IVR) system by calling AEON Customer Service at (021) 2971 1000
    2. Press 1 for Credit Card information
    3. Press 4 to request and change your PIN
    4. Press 2 to request a new PIN and change PIN
    5. Verification
      • Press Credit Card Number (16 digit)
      • Press date of birth (DD/MM/YYYY)
      • Press CVV number (3 number digit behind credit card)
      • Press your OTP Code
      • Press 6 digit new password
      • Re- insert 6 digit new passw ord
         
    6. If your data matches, there will be a notification of the request or changing of your PIN has been successfully


Your 6 (six) digits PIN MUST BE used in accordance with Circular Letter of Bank Indonesia No.16/25/DKSP on December 31th 2014

 

 

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